To Marina, with love.

A rare photograph of Marina with her buddy Rick. We never figured out who was mentoring who. Marina, who is Russian, for some reason was photo- phobic and we always joked with her about being on the run from the KGB. Or working for them. (At Puerto Limon Hostel nothing is sacred and sooner or later everyone becomes the butt of some kind of good-natured joking.) 

Marina is gone. She left us (again) about a month ago and disappeared into the mists and fog of rain-drenched Buenos Aires. She said she was going back to Germany, where she insisted she was not from. Marina Zubkova claimed she was Russian, but as far as I know, no one ever verified that by looking at her passport. We had a lot of people passing through Puerto Limon claiming to be one thing or another. Writers with no laptops, Swiss bankers trying to borrow other people’s cell phones to communicate with Panama; you never knew. But Marina probably was Russian. For one thing, she knew how to make borscht. And even though she spoke fluent German, she never wanted to be referred to as a German. So of course, we all borrowed a line out of Fawlty Towers: “Don’t mention the war!”

We loved Marina. We still do. We have dozens of photos of her holding her hands in front of her face when she thought we were taking her picture. Marina got teased a lot, but she always rose to the occasion, and we all got accustomed to her querulous voice rising to the pretend accusations, both parties betrayed by the shitty grins on their faces. Marina is very bright (English is her third or fourth language), and very diligent, responsible, and supremely organized. That’s why we wondered if she wasn’t secretly a German. Marina never shirked her duty. But the Russian in her could never admit things were good. Marina never had enough rest, and if you pointed out the good things that were happening, Marina’s rejoinder always began with “Yes, but . . . ” When Marina went out with a group, like any Marine, she always made sure everyone got home safe. She never left anyone behind.

Marina always gave back. She ate my bananas, but she taught me Excel. And if I asked her for help, she never turned me down. She would even apologize for making me wait sometimes until she could get to it. She taught me how to use my camera. If something didn’t work right, she couldn’t leave it alone until she figured it out. She never refused a beer.

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The Other Argentina

Incredibly, this is the Buenos Aires home of their water department. Built in 1894, it contains offices, some large water tanks, and a toilet museum. The country that commissioned this palace to house their water utility over a century ago today can’t deliver or track the delivery of even a hearing aid, the bureaucratic quagmire is so dense.

 

On a recent Friday, Puerto Limon Hostel where I reside in Buenos Aires got a phone call asking if I was a resident there. They asked for my passport number and said they had received a small package addressed to me from the U.S. The package contained a replacement hearing aid from the Audibel hearing aid organization in Florida. As part of my warranty on their product, they had agreed to replace the hearing aid I had lost, and put on the bill of lading a value of $2 because zero was not acceptable. The following Monday, a Fed Ex driver stopped by the Hostel, not to deliver the package, but to drop off two pages of confusing instructions, in Spanish, about how to pay customs charges of U.S. $121 and an additional AR $250 for my free package. I had heard horror stories about package delivery in Argentina, but being the eternal optimist, I was ready to find out for myself. I do not visit a country to become its critic, and after five months of residence here, I loved Buenos Aires and learned more every day. I even entertained notions of using this experience to deepen my understanding of how customs worked, and how the values were determined.

So I set about with one of the receptionists here, who tried to translate the written instructions. Eventually she gave up and called the local Fed Ex office. They explained what I would owe, which I thought was ridiculous. After all, a comparable hearing aid was simply not available in Argentina, and why would they punish a handicapped person (not being able to hear IS a handicap) by making a replacement as difficult and as expensive as possible? It’s not as if they could repair or replace it from an Argentine provider. The following is what happened next to me and Erika, my assistant and interpreter, who was helping me on her precious day off work:

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